ShipMantaSupport Center
Apps

Overview

Optional apps that extend checkout, fulfillment, and operations — calendars, add-ons, upsells, rates, rate shopping, inventory sync, weather, carrier claims, and POS extensions.

Intro

Apps are optional products layered on top of core ShipManta. They shape the customer's checkout (delivery dates, shipping prices, add-ons, upsells), your packing costs (rate shopping, packaging), and your operational data (inventory sync, destination weather). Each app is gated by plan and by permission, so the menu shows only what your plan includes and your role allows.

The apps

AppWhat it doesWho caresPlan
Delivery CalendarDelivery date selection at checkout, capacity, exceptional days, dated order calendarStores promising delivery datesPro, Enterprise
Add-On ProductsOffer add-ons in cart / checkout flowsMerchandisingEnterprise
UpsellsUpsell offers with full analyticsMerchandisingEnterprise
Shipping RatesCheckout rate profiles — zones, groups, triggers, rules, testerWhoever owns shipping pricesEnterprise
Rate ShopperCompare all carriers at pack time, pick by policy, track savingsWarehouse cost controlEnterprise
Inventory ManagementKeep products, variants, and quantities in sync with ShopifyCatalog and opsEnterprise
WeatherDestination forecasts on matching shipments and documentsLivestock, plants, perishablesEnterprise
Carrier ClaimsFind late FedEx and UPS labels, export a filing packet, track recovered creditsOps / finance recovering postagePro, Enterprise
POS ExtensionsSwitch Shopify POS screens on or off: Line Item Info (custom data) and Line Item Price (unit price), plus links to Add-Ons / UpsellsRetail staff capturing per-item details and misc pricingEnterprise

How an app is "on"

Four layers have to line up:

  1. Plan — the app must be included in your subscription. Locked apps show an Upgrade badge in the sidebar.
  2. Permission — your role needs the app's view (and for changes, manage) permission — see Collaboration → Roles.
  3. Store activation (Apps hub) — every app has a master On / Off switch on the Apps page. New stores start with all apps off. Turning a switch on activates the app for this store without deleting its configuration; turning it off stops checkout/storefront/ops behaviour for that app immediately — including Shopify carrier rates, checkout UI extensions, theme/app-proxy offers, POS screens, cart transforms, and delivery-date validation.
  4. The app's own settings — after activation, configure the app as usual: shipping profiles, calendars, offers, Enable Weather / Rate Shopper / Inventory / Carrier Claims inside the app, per-calendar enable, per-POS-extension enable, and so on.

Existing stores keep their apps activated when this hub switch was introduced, so nothing turns off until you deactivate it.

Two sides of shipping money

Configuring both keeps margin visible on every order.