Store Filters & Shipment Filters

Skip importing an order — or specific items — when a condition matches, and keep matching orders or items out of shipments.

Intro

Filters decide what ShipManta does not work on. They are built from reusable Conditions and act at two moments:

Filter	Where	When it runs	Actions
Store Filters	Advanced → Store Filters	On import, before the order exists in ShipManta	Skip Import — do not import the order at all · Skip Item — import the order without the matching lines
Shipment Filters	Shipping → Settings → Shipment Filters	When shipments are built from an imported order	Skip Shipment — no shipment for this order · Skip Item — leave the matching lines out of the shipment

They are not list filters — for saved list queues see Orders → Views and Shipments → Views.

Purpose

Keep gift cards, digital goods, wholesale channels or test orders out of the warehouse queue entirely
Import an order for reporting but ship only part of it (skip drop-shipped lines)
Hold back orders that need review before a shipment is created

Create a store filter

Open Advanced → Store Filters and click New Store Filter.
Name it, add a Description, and pick the Condition (a saved condition from Conditions).
Under Actions, click New Action and choose Skip Import or Skip Item. Several actions may be combined.
Switch it Active and save.

The list shows each filter as a card — When → condition → Then → action badges (Skip import red, Skip item amber) — with an inline Active switch for managers, Edit and Delete. Use Search and All statuses / Active / Inactive to find one.

Shipment filters are created the same way from Shipping → Settings → Shipment Filters (Add Filter; action types Skip Shipment / Skip Item).

How filters evaluate

Skip Item only removes lines that a Product item row in the condition selected. A condition made only of order-level rows matches or not as a whole, but drops nothing — pair it with a product-item row (the AI assistant's orders_diagnose says skip_item matched but dropped no lines when this happens).
Active filters run in creation order and every matching filter applies — a skip-item filter and a skip-import filter can both fire on the same order.
Filters are not retroactive: activating a store filter changes future imports only; existing orders and shipments stay. What happens to an already-built shipment when a shipment filter later matches on an order update is governed by Delete Existing Shipment When Filter Applied in Shipment settings.
Shipment-entity conditions (status, tags, printed documents) never match in a store filter — there is no shipment yet at import.
Active Skip Import filters are also pushed to Shopify as a webhook delivery filter. The reconcile poll, the unfulfilled sync, the fulfilled sync, and the date-range backfill ask Shopify only for the orders those filters would keep — a large shop that imports one slice (for example a Collective supplier importing one retailer's orders) is never walked in full. orders:sync-unfulfilled-from-shopify --preview prints that search string and how many orders Shopify returned, without importing them. The local filter remains the real gate; rules Shopify's search cannot express simply widen to "ask for everything". A multi-word name such as a retailer is sent as a quoted prefix (source_identifier:"Top Shelf Aquatics"*), which still matches identifiers that continue after the name (Top Shelf Aquatics - #141683). When several rows must all hold for an order to be imported (source and retailer), connect the not-rows with OR — "skip when source is not Collective or the identifier is not this retailer" — otherwise any Collective order from any retailer passes and Shopify-side scoping cannot be derived.

The order import setup shown after connecting a store ("which orders should ShipManta import?") creates store filters for you, named Order import filter — so you may find filters here you did not add by hand. Edit or deactivate them like any other.

Why did this order not get a shipment?

Open the order and check its activity, or ask the AI assistant to diagnose it: it replays every store and shipment filter in order and names the filter and action that blocked the order, or the status gate that did. The assistant can also dry-run draft filters against a real order before you activate them.

Who can use it

Store Filters are a Pro and Enterprise feature with permissions View Store Filters / Manage Store Filters. Shipment Filters use the Settings → Shipping view / manage permissions.

Conditions — the logic filters are built from
Shipment settings — what happens to existing shipments when a filter applies
Automation Rules — act on matches instead of skipping them

Conditions

Reusable logic blocks for automation, visibility, and filters.

Tags (library)

Manage the shared tag library — names, colors, groups, CSV import.