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no longer active",[535,727,703],{},[729,730,732],"h3",{"id":731},"when-status-changes","When status changes",[508,734,735,745],{},[511,736,737],{},[514,738,739,742],{},[517,740,741],{},"Change",[517,743,744],{},"Typical cause",[530,746,747,757,770,783,792,809],{},[514,748,749,754],{},[535,750,751,752],{},"→ ",[417,753,422],{},[535,755,756],{},"Order sync creates shipments; hold clears; label voided; create \u002F split \u002F merge",[514,758,759,763],{},[535,760,751,761],{},[417,762,446],{},[535,764,765,766,769],{},"The store or sync places the shipment on hold; or ",[417,767,768],{},"Hold Shipments Until Paid"," parks it until the order is paid",[514,771,772,776],{},[535,773,751,774],{},[417,775,450],{},[535,777,778,779,782],{},"You ",[417,780,781],{},"Create + Print Label",", or Shopify fulfillments cover the shipment and sync advances it",[514,784,785,789],{},[535,786,751,787],{},[417,788,454],{},[535,790,791],{},"Local pickup completed",[514,793,794,798],{},[535,795,751,796],{},[417,797,710],{},[535,799,800,801,805,806,455],{},"Cancel while still open (if already shipped, ",[460,802,804],{"href":803},"\u002Fshipments\u002Flabels-and-rates#void-a-label","void the label"," first) — or automatically when nothing is left to ship: all lines refunded, removed, or fulfilled on the store outside this shipment (see ",[460,807,105],{"href":808},"\u002Fshipments\u002Fsplit-and-merge#cancelled-automatically",[514,810,811,815],{},[535,812,751,813],{},[417,814,722],{},[535,816,817,820],{},[460,818,819],{"href":106},"Merge flow"," combines this shipment into another",[729,822,824],{"id":823},"payment-badges","Payment badges",[413,826,827],{},"Next to the status, a small banknote badge flags money still owed on the order:",[508,829,830,839],{},[511,831,832],{},[514,833,834,837],{},[517,835,836],{},"Badge",[517,838,646],{},[530,840,841,857],{},[514,842,843,854],{},[535,844,845,451,847,850,851,853],{},[417,846,675],{},[417,848,849],{},"Partially paid"," (blue, on an ",[417,852,446],{}," shipment)",[535,855,856],{},"Held by ShipManta until the store marks the order paid; released automatically",[514,858,859,871],{},[535,860,861,451,863,451,865,868,869,853],{},[417,862,675],{},[417,864,849],{},[417,866,867],{},"Awaiting payment"," (red, on an ",[417,870,422],{},[535,872,873,874,876,877,879],{},"The order owes money but the shipment is not held — either ",[417,875,768],{}," is off in ",[460,878,115],{"href":116},", or the hold has not been applied yet",[425,881,883],{"id":882},"sidebar-map","Sidebar map",[508,885,886,896],{},[511,887,888],{},[514,889,890,893],{},[517,891,892],{},"List \u002F tool",[517,894,895],{},"Purpose",[530,897,898,908,918,932,944,956,966,976,986,997],{},[514,899,900,905],{},[535,901,902],{},[417,903,904],{},"Shipping Dashboard",[535,906,907],{},"Quick counts — a shortcut into the queues",[514,909,910,915],{},[535,911,912],{},[417,913,914],{},"On Hold \u002F Awaiting \u002F Shipped \u002F All",[535,916,917],{},"Parcel queues by status",[514,919,920,925],{},[535,921,922],{},[417,923,924],{},"Shipping Labels",[535,926,927,928,931],{},"Own menu item after Customers Shipments — purchased labels and ",[460,929,930],{"href":126},"delivery status"," (Pro+); filter without saved views",[514,933,934,939],{},[535,935,936],{},[417,937,938],{},"Local Pickup → …",[535,940,941,942],{},"Pickup queues — see ",[460,943,110],{"href":111},[514,945,946,951],{},[535,947,948],{},[417,949,950],{},"Create Shipment",[535,952,953,954],{},"Build a shipment from orders manually — see ",[460,955,105],{"href":106},[514,957,958,963],{},[535,959,960],{},[417,961,962],{},"Make Label",[535,964,965],{},"Buy a carrier label without an order (returns, replacements)",[514,967,968,973],{},[535,969,970],{},[417,971,972],{},"Merge Suggestions",[535,974,975],{},"Combine shipments suggested by rules or customer",[514,977,978,983],{},[535,979,980],{},[417,981,982],{},"Customers Shipments",[535,984,985],{},"One customer’s open shipments together",[514,987,988,992],{},[535,989,990],{},[417,991,120],{},[535,993,994,995],{},"Repeatable dispatch checklists over a saved view — combine, weather, tags, print, manual checks, by hand or on a schedule — see ",[460,996,120],{"href":121},[514,998,999,1004],{},[535,1000,1001],{},[417,1002,1003],{},"Settings",[535,1005,1006,1007],{},"Merge rules, merge settings, shipment defaults, shipment filters, local pickup rules — see ",[460,1008,115],{"href":116},[425,1010,1012],{"id":1011},"what-you-can-do-with-shipments","What you can do with shipments",[508,1014,1015,1024],{},[511,1016,1017],{},[514,1018,1019,1022],{},[517,1020,1021],{},"Guide",[517,1023,895],{},[530,1025,1026,1035,1044,1053,1062,1071,1080,1089,1098],{},[514,1027,1028,1032],{},[535,1029,1030],{},[460,1031,44],{"href":86},[535,1033,1034],{},"Find a shipment fast",[514,1036,1037,1041],{},[535,1038,1039],{},[460,1040,49],{"href":89},[535,1042,1043],{},"Narrow queues by status, dates, tags, customer, items",[514,1045,1046,1050],{},[535,1047,1048],{},[460,1049,54],{"href":92},[535,1051,1052],{},"Save filter sets as reusable queue tabs",[514,1054,1055,1059],{},[535,1056,1057],{},[460,1058,59],{"href":95},[535,1060,1061],{},"Label shipments for handling and automation",[514,1063,1064,1068],{},[535,1065,1066],{},[460,1067,64],{"href":98},[535,1069,1070],{},"Show the fields your bench needs",[514,1072,1073,1077],{},[535,1074,1075],{},[460,1076,101],{"href":102},[535,1078,1079],{},"Configure the package and packing materials, compare rates, buy \u002F print \u002F void labels, read sync status",[514,1081,1082,1086],{},[535,1083,1084],{},[460,1085,105],{"href":106},[535,1087,1088],{},"Reshape work — split, merge, create shipments",[514,1090,1091,1095],{},[535,1092,1093],{},[460,1094,110],{"href":111},[535,1096,1097],{},"Counter pickup from ready to picked up",[514,1099,1100,1104],{},[535,1101,1102],{},[460,1103,115],{"href":116},[535,1105,1106],{},"Merge rules, defaults, and automation filters",[413,1108,1109,1110,1112,1113,1116],{},"Also see ",[460,1111,130],{"href":131}," for barcode packing and ",[460,1114,1115],{"href":37},"Orders → Overview"," for the store-side view.",{"title":1118,"searchDepth":1119,"depth":1120,"links":1121},"",1,2,[1122,1123,1124,1129,1130],{"id":427,"depth":1120,"text":428},{"id":505,"depth":1120,"text":506},{"id":633,"depth":1120,"text":634,"children":1125},[1126,1128],{"id":731,"depth":1127,"text":732},3,{"id":823,"depth":1127,"text":824},{"id":882,"depth":1120,"text":883},{"id":1011,"depth":1120,"text":1012},"What shipments are in ShipManta, how they differ from orders, and what every shipment status means.","md",null,{},{"icon":84},{"title":41,"description":1131},"Cu_XOP6Pbyr7Iil3eTJJ8AwZJKyYQdVkJIob_eBX3pM",[1139,1141],{"title":74,"path":75,"stem":76,"description":1140,"icon":77,"children":-1},"Build a phone or quote order in ShipManta, then create it as a real Shopify order.",{"title":44,"path":86,"stem":87,"description":1142,"icon":47,"children":-1},"Open the shipment search from the sidebar and jump to a box by number, customer, tracking, or item.",1792583943760]