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Stores that filter imports are compared using that same filter, and orders the filter skipped are not counted as missing",[456,631,632,637],{},[471,633,634],{},[421,635,636],{},"Duplicate order",[471,638,639],{},"The same order exists twice locally",[456,641,642,647],{},[471,643,644],{},[421,645,646],{},"Order reconciliation stalled",[471,648,649],{},"The periodic Shopify ↔ local check stopped progressing",[456,651,652,657],{},[471,653,654],{},[421,655,656],{},"Shipment not created",[471,658,659],{},"Orders that should have shipments do not",[456,661,662,667],{},[471,663,664],{},[421,665,666],{},"Shipment creation pending",[471,668,669],{},"Shipments for an order are still queued",[456,671,672,677],{},[471,673,674],{},[421,675,676],{},"Shipment creation failed",[471,678,679],{},"Building shipments for an order failed",[456,681,682,687],{},[471,683,684],{},[421,685,686],{},"Paid label was not saved",[471,688,689],{},"The carrier charged for a label and ShipManta could not save it. The void is retried until the carrier accepts it",[593,691,693],{"id":692},"shipment-sync","Shipment sync",[450,695,696,704],{},[453,697,698],{},[456,699,700,702],{},[459,701,605],{},[459,703,531],{},[466,705,706,716,726,736,750,760,773,783,793,803],{},[456,707,708,713],{},[471,709,710],{},[421,711,712],{},"Fulfillment provider sync pending",[471,714,715],{},"Shipment is still waiting to reach the provider",[456,717,718,723],{},[471,719,720],{},[421,721,722],{},"Fulfillment provider sync failed",[471,724,725],{},"The provider (e.g. ShipStation) rejected the shipment",[456,727,728,733],{},[471,729,730],{},[421,731,732],{},"Provider cancellation failed",[471,734,735],{},"A cancel could not be pushed to the provider",[456,737,738,747],{},[471,739,740,743,744],{},[421,741,742],{},"Store sync pending"," \u002F ",[421,745,746],{},"Store sync failed",[471,748,749],{},"Fulfillment or tracking has not reached Shopify",[456,751,752,757],{},[471,753,754],{},[421,755,756],{},"Multiple shipping methods",[471,758,759],{},"A shipment carries ambiguous shipping methods — decide which applies",[456,761,762,770],{},[471,763,764,743,767],{},[421,765,766],{},"Conflicting delivery dates",[421,768,769],{},"Missing delivery date",[471,771,772],{},"Delivery date data does not add up",[456,774,775,780],{},[471,776,777],{},[421,778,779],{},"Held too long",[471,781,782],{},"A shipment has sat On Hold past the threshold",[456,784,785,790],{},[471,786,787],{},[421,788,789],{},"Merge evaluation stuck",[471,791,792],{},"Merge suggestion processing stopped",[456,794,795,800],{},[471,796,797],{},[421,798,799],{},"Merge evaluation failed",[471,801,802],{},"The merge scanner hit an error on these shipments; they were skipped this run — merge manually or re-trigger once the cause in the message is fixed",[456,804,805,810],{},[471,806,807],{},[421,808,809],{},"Duplicate shipment items",[471,811,812],{},"The same line appears twice on one shipment",[593,814,816],{"id":815},"fulfillment-provider-webhooks","Fulfillment provider & webhooks",[450,818,819,827],{},[453,820,821],{},[456,822,823,825],{},[459,824,605],{},[459,826,531],{},[466,828,829,839,852,862,872],{},[456,830,831,836],{},[471,832,833],{},[421,834,835],{},"Provider error spike",[471,837,838],{},"Unusually high provider sync failure rate",[456,840,841,846],{},[471,842,843],{},[421,844,845],{},"Provider authentication failed",[471,847,848,849],{},"Provider credentials are wrong or expired — see ",[850,851,258],"a",{"href":259},[456,853,854,859],{},[471,855,856],{},[421,857,858],{},"Webhook backlog",[471,860,861],{},"Shopify webhooks are queuing faster than they process",[456,863,864,869],{},[471,865,866],{},[421,867,868],{},"Webhook processing failed",[471,870,871],{},"A store webhook could not be handled",[456,873,874,879],{},[471,875,876],{},[421,877,878],{},"Job … failed",[471,880,881],{},"An internal sync job failed — usually resolves on re-check; persistent ones need support",[593,883,280],{"id":884},"delivery-calendar",[450,886,887,895],{},[453,888,889],{},[456,890,891,893],{},[459,892,605],{},[459,894,531],{},[466,896,897],{},[456,898,899,904],{},[471,900,901],{},[421,902,903],{},"Delivery date not offered by calendar",[471,905,906,907],{},"An order carries a delivery date the calendar would not have offered (often a customer-side change) — see ",[850,908,280],{"href":281},[593,910,120],{"id":911},"routines",[450,913,914,922],{},[453,915,916],{},[456,917,918,920],{},[459,919,605],{},[459,921,531],{},[466,923,924,942],{},[456,925,926,931],{},[471,927,928],{},[421,929,930],{},"Routine ready for you",[471,932,933,934,937,938,941],{},"A scheduled ",[850,935,936],{"href":121},"Routine"," finished its automatic steps and is parked at a step that needs a person (printing a document, a manual task). Open the run from the alert (or ",[421,939,940],{},"Continue run"," on the routine) to finish it",[456,943,944,949],{},[471,945,946],{},[421,947,948],{},"Scheduled routine needs attention",[471,950,951],{},"A scheduled run could not start, or one of its automatic steps failed — open the run to see which step and the error",[593,953,228],{"id":954},"hooks",[418,956,957,958,961,962,965,966,970,971,974],{},"A ",[850,959,960],{"href":229},"hook"," whose action is ",[421,963,964],{},"Raise an alert"," adds one alert for the run, with the matched shipments attached. The title and message are whatever the hook was given (",[967,968,969],"code",{},"{count}"," and ",[967,972,973],{},"{hook}"," are filled in). While that alert stays open, later runs of the same hook increase its count instead of opening a new one. Resolve it the same way as any other alert.",[418,976,977],{},"Alerts you do not recognise (raw codes) come from internal probes; open the details and contact support if they repeat.",[413,979,981],{"id":980},"work-an-alert","Work an alert",[983,984,985,991,997,1006],"ol",{},[436,986,987,988,990],{},"Open ",[421,989,484],{}," and read the alert's title, details, and linked order \u002F shipment.",[436,992,993,996],{},[421,994,995],{},"Acknowledge"," it so teammates know it is being handled.",[436,998,999,1000,1002,1003,1005],{},"Fix the cause — an address, a carrier or provider connection (",[850,1001,237],{"href":238},"), a sync problem (",[850,1004,268],{"href":269},").",[436,1007,1008,1009,1012,1013,1016],{},"Click ",[421,1010,1011],{},"Re-check"," to let ShipManta confirm the condition is gone, or ",[421,1014,1015],{},"Resolve"," it yourself with a resolution and optional note.",[593,1018,1020],{"id":1019},"actions","Actions",[450,1022,1023,1033],{},[453,1024,1025],{},[456,1026,1027,1030],{},[459,1028,1029],{},"Action",[459,1031,1032],{},"Use it when",[466,1034,1035,1045,1054,1065,1074,1097],{},[456,1036,1037,1042],{},[471,1038,1039],{},[421,1040,1041],{},"View details",[471,1043,1044],{},"You need the payload, linked records, and history",[456,1046,1047,1051],{},[471,1048,1049],{},[421,1050,995],{},[471,1052,1053],{},"Someone owns it",[456,1055,1056,1062],{},[471,1057,1058,1061],{},[421,1059,1060],{},"Snooze"," (1h · 4h · 1 day · 3 days · 1 week)",[471,1063,1064],{},"It will fix itself or you will get to it later",[456,1066,1067,1071],{},[471,1068,1069],{},[421,1070,1011],{},[471,1072,1073],{},"You fixed the cause and want the alert to verify",[456,1075,1076,1080],{},[471,1077,1078],{},[421,1079,1015],{},[471,1081,1082,1083,1086,1087,1086,1090,1093,1094],{},"Close it with ",[421,1084,1085],{},"Fixed",", ",[421,1088,1089],{},"False positive",[421,1091,1092],{},"Expected behaviour",", or ",[421,1095,1096],{},"Won't fix",[456,1098,1099,1104],{},[471,1100,1101],{},[421,1102,1103],{},"Resolve all with this code",[471,1105,1106],{},"The same alert fired for many records and you fixed the root cause",[418,1108,1109,1110,1086,1112,1093,1114,1116,1117,1120,1121,1124],{},"Alerts closed as ",[421,1111,1089],{},[421,1113,1092],{},[421,1115,1096],{}," are suppressed from re-raising for ",[421,1118,1119],{},"30 days",". Alerts the system clears on its own show ",[421,1122,1123],{},"Auto-resolved",".",[413,1126,1128],{"id":1127},"related","Related",[433,1130,1131,1136,1141,1147],{},[436,1132,1133],{},[850,1134,1135],{"href":269},"Integration → Webhook Status",[436,1137,1138],{},[850,1139,1140],{"href":70},"Orders → Print & Order sync",[436,1142,1143,1146],{},[850,1144,1145],{"href":311},"Apps → Inventory Management"," — sync run errors live there, not in Alerts",[436,1148,1149,1152],{},[850,1150,1151],{"href":229},"Advanced → Hooks"," — custom alerts raised when a trigger matches",{"title":1154,"searchDepth":1155,"depth":1156,"links":1157},"",1,2,[1158,1159,1160,1161,1162,1171,1174],{"id":415,"depth":1156,"text":416},{"id":430,"depth":1156,"text":431},{"id":447,"depth":1156,"text":448},{"id":518,"depth":1156,"text":519},{"id":590,"depth":1156,"text":591,"children":1163},[1164,1166,1167,1168,1169,1170],{"id":595,"depth":1165,"text":596},3,{"id":692,"depth":1165,"text":693},{"id":815,"depth":1165,"text":816},{"id":884,"depth":1165,"text":280},{"id":911,"depth":1165,"text":120},{"id":954,"depth":1165,"text":228},{"id":980,"depth":1156,"text":981,"children":1172},[1173],{"id":1019,"depth":1165,"text":1020},{"id":1127,"depth":1156,"text":1128},"Every alert ShipManta can raise, what each level means, and how to acknowledge, snooze, and resolve.","md",null,{},{"icon":371},{"title":368,"description":1175},"bHJT1GlmHhiqaPUh4hnFwaDPF8fua3ZUyHpcVVhA79M",[1183,1185],{"title":363,"path":364,"stem":365,"description":1184,"icon":366,"children":-1},"Manage your personal profile, the store subscription, and understand what each plan unlocks.",{"title":373,"path":374,"stem":375,"description":1186,"icon":376,"children":-1},"Connect Cursor, Claude, ChatGPT, or another MCP client to your store so it can explain rules, simulate orders, diagnose shipments and price-test carts — with a personal token that can never do more than you can.",1792583945565]