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Each token is ",[421,487,488],{},"bound to the active store"," and limited to that person's own permissions.",[413,491,493],{"id":492},"purpose","Purpose",[495,496,497,505,508,511,514],"ul",{},[446,498,499,500,504],{},"Ask \"why didn't order #152211 get the ",[501,502,503],"code",{},"-SDC"," tag?\" and get the rule-by-rule answer",[446,506,507],{},"Simulate a rule you are about to build against a real order before you create it",[446,509,510],{},"Get setup help (warehouse, carrier, which apps to turn on) from the in-app panel without leaving the page",[446,512,513],{},"Let an assistant read a shipping-rate profile back to you in plain English",[446,515,516],{},"Give a developer or consultant scoped, revocable access without a ShipManta login",[413,518,520],{"id":519},"what-the-assistant-can-do","What the assistant can do",[418,522,523,524,527],{},"Access is granted per ",[421,525,526],{},"module","; the assistant only sees tools from the modules on the token, and only those your own permissions allow.",[529,530,531,544],"table",{},[532,533,534],"thead",{},[535,536,537,541],"tr",{},[538,539,540],"th",{},"Module",[538,542,543],{},"Tools",[545,546,547,562,572,586,610,624,634,680,693,706],"tbody",{},[535,548,549,555],{},[550,551,552],"td",{},[421,553,554],{},"Core",[550,556,557,558,561],{},"Who am I, store overview, store settings, ",[426,559,560],{"href":234},"per-location settings"," (list, and change with your confirmation)",[535,563,564,569],{},[550,565,566],{},[421,567,568],{},"Automation rules",[550,570,571],{},"List and explain rules, conditions and tags; dry-run described or real orders (optionally only a draft group); diagnose why an order did or did not trigger rules",[535,573,574,579],{},[550,575,576],{},[421,577,578],{},"Import & shipment filters",[550,580,581,582,585],{},"List and explain ",[426,583,584],{"href":203},"store and shipment filters","; dry-run them against a real order",[535,587,588,593],{},[550,589,590],{},[421,591,592],{},"Orders & shipments",[550,594,595,596,434,600,604,605,609],{},"Search and inspect orders and shipments; diagnose why no shipment exists; read and (with changes enabled) edit the ",[426,597,599],{"href":598},"\u002Fshipments\u002Fshipment-settings#merge-rules","merge rules",[426,601,603],{"href":602},"\u002Fshipments\u002Fshipment-settings#merge-settings","Merge Settings"," including the ",[426,606,608],{"href":607},"\u002Fshipments\u002Fshipment-settings#merge-conflict-tags","Merge Conflict Tags","; list and cancel shipments left with no items; re-sync a fulfilled order's shipments with the store",[535,611,612,617],{},[550,613,614],{},[421,615,616],{},"Shipping Rates (checkout)",[550,618,619,620,623],{},"Read, explain and price-test ",[426,621,622],{"href":296},"profiles"," — zones, groups, tiers, combination and fold rules, triggers",[535,625,626,631],{},[550,627,628],{},[421,629,630],{},"Delivery Calendar (checkout dates)",[550,632,633],{},"Calendars, rules, exceptions and limit rules; replay a cart to see which dates a buyer gets; diagnose where an order's delivery date came from; capacity per day",[535,635,636,641],{},[550,637,638],{},[421,639,640],{},"Operations (alerts, routines, hooks, printing, integration health)",[550,642,643,644,647,648,651,652,655,656,659,660,659,663,659,666,669,670,674,675,679],{},"The ",[426,645,646],{"href":369},"alerts"," inbox by level, code or subject — and, with changes enabled, acknowledge, snooze or resolve them; ",[426,649,650],{"href":121},"routines"," and their runs step by step; ",[426,653,654],{"href":229},"hooks"," — list them, read a run, create one as a draft, test it on a shipment, and switch it on (activating a live hook comes back as a preview); document templates — list them, read the HTML, and with changes enabled save an edit (any field the template editor has; the change comes back as a preview); document templates — including Mustache tags (",[501,657,658],{},"{{ }}",", ",[501,661,662],{},"{{# }}",[501,664,665],{},"{{^ }}",[501,667,668],{},"{{> shopped_tag }}",", message partials) and ",[426,671,673],{"href":672},"\u002Fadvanced\u002Fdocuments#shopped-carrier--service-rate-shopper","Rate Shopper shopped rates"," on the printout; ",[426,676,678],{"href":677},"\u002Fadvanced\u002Fdocuments#messages-on-documents","document messages"," (Pro \u002F Enterprise) — list them, dry-run them on a real shipment, create one as a draft, edit or switch it on (a live message comes back as a preview) and delete it (preview first); the print history of a shipment; a one-call health check of Shopify webhooks, the checkout rate callback, the fulfillment provider and the weather feed; the log of recent checkout rate requests",[535,681,682,686],{},[550,683,684],{},[421,685,314],{},[550,687,688,689,692],{},"Late ",[426,690,691],{"href":315},"FedEx and UPS money-back claims",": list and explain why a claim is open or skipped. With changes enabled, scan recent labels and mark filed \u002F recovered \u002F skipped \u002F denied — each write comes back as a preview. ShipManta never files with the carrier",[535,694,695,700],{},[550,696,697],{},[421,698,699],{},"Delivery Status",[550,701,702,705],{},[426,703,704],{"href":126},"Purchased labels and delivery progress"," (Pro+): list \u002F get cached track status, see which carriers have tracking on. With changes enabled, sync a batch, refresh one label, or turn tracking on\u002Foff per carrier — each write comes back as a preview. Separate from Carrier Claims",[535,707,708,712],{},[550,709,710],{},[421,711,223],{},[550,713,714,717,718,434,721,724],{},[426,715,716],{"href":224},"Containers and supplies catalog","; ",[426,719,720],{"href":336},"usage report",[426,722,723],{"href":340},"packer materials","; packing on one shipment label. With changes enabled, create \u002F edit \u002F delete catalog entries — each write comes back as a preview. Costs on past labels stay snapshotted",[418,726,727,728,731],{},"Whether an assistant may ",[421,729,730],{},"change"," anything depends on how your ShipManta is configured:",[495,733,734,745],{},[446,735,736,739,740,744],{},[421,737,738],{},"Read-only"," — the page shows ",[741,742,743],"em",{},"Read-only for now",": assistants inspect, explain, simulate and diagnose, but no tool creates, edits, deletes or activates anything. Rules, filters, shipments and shipping rates are only changed in ShipManta itself.",[446,746,747,750,751,754,755,758],{},[421,748,749],{},"Changes enabled"," — the modules also carry the tools you have in that area: tag, split, merge, hold and re-run automation on shipments; create and edit rules, conditions, tags and filters; edit shipping-rate profiles. Anything that touches live data comes back to the assistant as a ",[421,752,753],{},"preview you must confirm",", and new rules, conditions and filters are created as ",[421,756,757],{},"inactive drafts"," so you can dry-run them before switching them on.",[418,760,761],{},"Every call is logged under your account either way.",[763,764,765],"tip",{},[418,766,767,768,771],{},"The most useful first prompt: ",[741,769,770],{},"\"Read the ShipManta guide, then explain my automation rules and simulate an order that mixes two product types.\""," Ask the assistant to simulate a proposed rule against a real order number before you create it — it runs the same engine the Automation Tester does.",[413,773,775],{"id":774},"create-a-token","Create a token",[443,777,778,785,795,802,809],{},[446,779,780,781,784],{},"Click ",[421,782,783],{},"New token",".",[446,786,787,790,791,794],{},[421,788,789],{},"Name"," it after where you will use it (",[741,792,793],{},"Cursor on laptop",").",[446,796,797,798,801],{},"Tick the ",[421,799,800],{},"Modules"," the assistant may access (all are pre-ticked).",[446,803,804,805,808],{},"Optionally set ",[421,806,807],{},"Expires in (days)"," — 1 to 730; leave empty for no expiry. You can revoke at any time.",[446,810,811,814,815,784],{},[421,812,813],{},"Create token",". Copy it now — ",[421,816,817],{},"it is not shown again",[819,820,822],"h3",{"id":821},"connect-your-assistant","Connect your assistant",[418,824,643,825,828],{},[421,826,827],{},"Token created"," step offers ready-made connections:",[529,830,831,841],{},[532,832,833],{},[535,834,835,838],{},[538,836,837],{},"Client",[538,839,840],{},"How",[545,842,843,867,885],{},[535,844,845,850],{},[550,846,847],{},[421,848,849],{},"Cursor",[550,851,852,855,856,859,860,863,864],{},[421,853,854],{},"Add to Cursor"," opens Cursor with the server (",[501,857,858],{},"storesboost-{store}",") and token pre-filled — confirm and you are done. If nothing opens, ",[421,861,862],{},"Copy mcp.json"," and paste it into ",[501,865,866],{},"~\u002F.cursor\u002Fmcp.json",[535,868,869,874],{},[550,870,871],{},[421,872,873],{},"Claude Code",[550,875,876,877,880,881,884],{},"Copy the single ",[501,878,879],{},"claude mcp add --transport http --scope user …"," command into a terminal (",[501,882,883],{},"--scope user"," makes it available in every project)",[535,886,887,892],{},[550,888,889],{},[421,890,891],{},"Claude Desktop",[550,893,894,895,898,899,902,903,906],{},"Copy the config block into ",[741,896,897],{},"Settings → Developer → Edit Config"," (",[501,900,901],{},"claude_desktop_config.json","), then fully quit and reopen Claude. It bridges through ",[501,904,905],{},"mcp-remote",", so Node.js must be installed",[418,908,909,910,913,914,917,918,921,922,925],{},"Other MCP clients: use the ",[421,911,912],{},"Server URL"," shown on the page with the token as a ",[501,915,916],{},"Bearer"," ",[421,919,920],{},"Authorization"," header. Each store gets its own server name, so a multi-store user does not overwrite one connection with another. ChatGPT and Claude's ",[741,923,924],{},"custom connectors"," need OAuth sign-in, which is not available yet.",[413,927,929],{"id":928},"manage-tokens","Manage tokens",[418,931,932,935,936,939],{},[421,933,934],{},"Your tokens for {store}"," lists each token with its modules, when it was created, last used and expires. ",[421,937,938],{},"Revoke"," cuts access immediately — any assistant using that token stops working on its next call. Tokens honour exactly the expiry you set; a token without an expiry keeps working until you revoke it.",[413,941,943],{"id":942},"in-app-vs-tokens","In-app vs tokens",[529,945,946,958],{},[532,947,948],{},[535,949,950,952,955],{},[538,951],{},[538,953,954],{},"In-app (top bar)",[538,956,957],{},"Cursor \u002F Claude tokens",[545,959,960,970,981,992,1002],{},[535,961,962,965,968],{},[550,963,964],{},"Where",[550,966,967],{},"Bottom-right sparkles → right panel",[550,969,484],{},[535,971,972,975,978],{},[550,973,974],{},"Auth",[550,976,977],{},"Your login session",[550,979,980],{},"Personal Bearer token",[535,982,983,986,989],{},[550,984,985],{},"Store",[550,987,988],{},"Always the active store",[550,990,991],{},"Bound when the token was created",[535,993,994,996,999],{},[550,995,800],{},[550,997,998],{},"All modules your permissions allow",[550,1000,1001],{},"Only modules you tick on the token",[535,1003,1004,1007,1014],{},[550,1005,1006],{},"Writes",[550,1008,1009,1010,1013],{},"Same global setting; ",[421,1011,1012],{},"Apply"," in the panel",[550,1015,1016],{},"Same; confirm in the external chat",[418,1018,1019],{},"If you do not see the sparkles button, the in-app assistant is turned off for your instance — use a token instead, or ask your ShipManta admin.",[413,1021,1023],{"id":1022},"troubleshooting","Troubleshooting",[495,1025,1026,1036,1042,1052,1058,1064],{},[446,1027,1028,1031,1032,1035],{},[421,1029,1030],{},"No sparkles button at the bottom right"," → the in-app assistant is disabled on this instance (",[501,1033,1034],{},"ASSISTANT_ENABLED","). Use a Cursor\u002FClaude token, or ask your admin to enable it.",[446,1037,1038,1041],{},[421,1039,1040],{},"In-app says chat needs an AI key"," → the panel is on but the server has no model key yet; tools still work via external tokens.",[446,1043,1044,1047,1048,1051],{},[421,1045,1046],{},"The assistant says a tool is missing"," → the module is not on the token, or your own role lacks the matching permission (for example ",[741,1049,1050],{},"View automation rules","). Create a new token or ask an admin to adjust your role.",[446,1053,1054,1057],{},[421,1055,1056],{},"\"Not authenticated\" after it worked before"," → the token expired or was revoked; create a new one and update the client.",[446,1059,1060,1063],{},[421,1061,1062],{},"It sees the wrong store"," → tokens are bound to the store that was active when you created them. Switch stores and create another token; each store gets its own server entry. The in-app panel always follows the store switcher.",[446,1065,1066,1069],{},[421,1067,1068],{},"A change was not applied"," → in read-only mode nothing is written; with changes enabled, every live change needs your confirmation (Apply in the panel, or confirm in the external chat), and rules or filters are created as drafts you still have to activate.",[413,1071,1073],{"id":1072},"related","Related",[495,1075,1076,1081,1086,1091,1098],{},[446,1077,1078,1080],{},[426,1079,5],{"href":6}," — first-time checklist the in-app assistant can walk you through",[446,1082,1083,1085],{},[426,1084,568],{"href":211}," — the tester the assistant reuses",[446,1087,1088,1090],{},[426,1089,202],{"href":203}," — filter dry runs",[446,1092,1093,1095,1096],{},[426,1094,295],{"href":296}," · ",[426,1097,280],{"href":281},[446,1099,1100,1102],{},[426,1101,166],{"href":167}," — what bounds every token",{"title":1104,"searchDepth":1105,"depth":1106,"links":1107},"",1,2,[1108,1109,1110,1111,1115,1116,1117,1118],{"id":415,"depth":1106,"text":416},{"id":492,"depth":1106,"text":493},{"id":519,"depth":1106,"text":520},{"id":774,"depth":1106,"text":775,"children":1112},[1113],{"id":821,"depth":1114,"text":822},3,{"id":928,"depth":1106,"text":929},{"id":942,"depth":1106,"text":943},{"id":1022,"depth":1106,"text":1023},{"id":1072,"depth":1106,"text":1073},"Connect Cursor, Claude, ChatGPT, or another MCP client to your store so it can explain rules, simulate orders, diagnose shipments and price-test carts — with a personal token that can never do more than you can.","md",null,{},{"icon":376},{"title":373,"description":1119},"Rq95mEzHHwbPKHImv69U15yOobaIMo4VRKO_eLoa740",[1127,1129],{"title":368,"path":369,"stem":370,"description":1128,"icon":371,"children":-1},"Every alert ShipManta can raise, what each level means, and how to acknowledge, snooze, and resolve.",{"title":383,"path":379,"stem":380,"description":1130,"icon":384,"children":-1},"Quick answers to the questions support hears most — grouped by topic, each linking to the full guide.",1792583945639]